Metrics and analytics in the newsroom: The impact of audience data on news practice

By Nicole Blanchett Neheli The use of metrics and analytics is having a significant impact on news practice. I know this because I’ve spent years researching the use of audience data for my PhD. This included spending time in six different newsrooms within four different media organizations in three different countries, interacting with 69 participants,…

Stop saying pageviews don’t matter

There is a common, disparaging discourse surrounding the relevance of the pageviews metric. I’ve heard pageviews called everything from passé to obsolete. Those descriptions may hold true in some environments. But in your average newsroom, pageviews aren’t passé—they’re a priority. I know this because over the past 10 months, for my PhD research, I’ve talked…